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brunevo support and contact

Before you write

brunevo support answers by email, in plain words. Before you write, check the questions on the home page: sixteen of the most common ones are answered there. If your question is about money held at a broker, say which broker, because it holds the money and we do not.

Complaints

Email [email protected]. Tell us what happened, when, and what you would like us to do. We acknowledge every complaint formally within 48 business hours. If it concerns a broker or an account, you may also need to complain to the broker and, where one exists, its ombudsman or dispute scheme.

brunevo support hours

24/5 Trading Desk Support, Monday 00:00 UTC to Friday 24:00 UTC. That is five days a week, not seven, and we say so because the markets close at the weekend and so do we. Email [email protected] at any time and we will reply in those hours.

Company details

Quantum Software Technologies Ltd, trading as brunevo.
Company number 14209581, registered in England and Wales.
128 City Road, London, EC1V 2NX, United Kingdom.

Companies House record

How to report a fake website or fraud

If you see a site, advert or message that uses our name and is not on brunevo.co.uk and www.brunevo.co.uk, do not pay it or share your details. Send us the address and a screenshot at [email protected]. If you have already paid, contact your bank at once, then report it to Action Fraud in the UK or to the equivalent service in your country.

This form is the registration form, not a message box. To ask us something, email [email protected].

  • Free to join. Nothing is charged and no deposit is taken.
  • You set the risk. Per trade, before anything runs.
  • One click to halt. Halt Execution stops new orders.
Registration ticketCost: £0

Leave your details and the executing broker for your country will contact you about opening an account. It is free: nothing is charged by registering.

Opening an account needs a deposit from $250 AUD (or £250 GBP / €250 EUR / $250 CAD / $250 NZD / $250 SGD). It is your own money and it is at risk.

Register freeFree. Nothing charged.